Emotional Intelligence, Creativity, Growth Mindset, Communication Skills, Presentation Skills, Conflict Management +More
What you'll learn
Emotional intelligence skils for the workplace
Conflict resolution and communication skills for difficult conversations
Establishing rapport, getting along with team mates, effective leadership
Managing emotional reactions at work to reduce stress and enhance fulfillment
Public speaking and presenting in the workplace
Practical skills for creativity and innovation, including Design Thinking
Effective problem solving techniques
Growth mindset for unlocking your potential or the potential of your team
Requirements
No experience required
Description
6-courses-in-1! Complete Soft Skills Life Coach Certification!Most people's education and job training is focused on hard skills, or technical knowledge or skills. But the truth is that SOFT SKILLS – which are an individual's characteristics or approach in the workplace, are actually the strongest predictor of job performance, career advancement, and most importantly, satisfaction and fulfillment.Many job postings seek someone who is a good communicator, creative problem solver, and team player – all of which are soft skills. But where do people learn these skills?Here! You've come to the right place. In this complete Soft Skills Coach Certification course, you'll receive 6 complete training programs on 6 of the most important soft skills – which you can use to advance your own career or as a soft skills coach working with clients or within your organization. The 6 soft skills covered in this course are:Emotional IntelligenceCommunication for Difficult ConversationsPublic Speaking and PresentingCreativity, Design Thinking and InnovationConflict ManagementGrowth Mindset for LeadersBy the end of this course, you will:Feel confident communicating your ideas and needsFeel comfortable handling difficult conversations or coworkersHave the soft skills to pivot and get ahead in a changing marketplaceHave the mindset and skills to grow into a leadership positionBelow you will learn more about each of the 6 soft skills sections of this course:1) Emotional Intelligence in the WorkplaceEmotional Intelligence to control emotions, prevent conflict, reduce stress, communicate effectively, & manage staffHigh levels of EQ in the workplace creates more rewarding, collaborative, and satisfying workplace relationships, which, in turn, leads to reduced stress and anxiety and greater productivity.You'll learn how to:Identify non-verbal communication and body language that tells you what someone else is feelingEstablish rapport and connect to others, allowing you to take on a position of influence and authority and be truly supportiveDevelop healthy empathy so that you can truly understand another person's perspective, while at the same time not being negatively impacted by their emotional stateListen and communicate effectively using proven reflective listening techniques and simple, powerful communication skills2) Manager's Guide to Difficult ConversationsCommunication Techniques & Scripts for Handling Difficult Conversations, Conflict Management & Managing EmotionsApproaching difficult conversations without clear goals and effective communication strategies can make matters even worse by eroding trust and damaging relationships.Whether you're the CEO, manager, supervisor, team lead, or you work in human resources, it is your responsibility to be the example for how to approach difficult conversations.The good news is that there are PROVEN TOOLS AND STRATEGIES for handling these situations. Plus, when you prove that you can handle difficult situations with ease and grace it will earn you respect, trust, and adoration from those you work with, improving your relationships as well as the overall atmosphere and productivity of your organization.3) Public Speaking and Presenting at WorkMaster professional presentation skills, develop confidence, command the room, facilitate meetings & design your speechPublic speaking in the workplace is a common requirement for managers and leadership. However, employees can also find themselves asked to present at meetings, facilitate groups or training, or deliver sales pitches.Whether your goal is to inform, persuade, entertain, or train, there are core communication strategies and presentation techniques that will ensure you give a professional presentation that engages your audience and achieves your desired outcomes.4) Creativity, Design Thinking, and Innovation for BusinessCreativity that Create an Innovative Corporate Culture Using Design Thinking & Problem Solving for the WorkplaceIn this course, you'll explore why creativity and innovation are more important for businesses today than ever before.You'll learn best practices for unleashing your creative team's potential by bringing together diverse perspectives and creating an environment that embraces risk taking and removes fear of failure.You'll learn what "thinking outside-of-the-box" really means and how to overcome the mental traps that hold back individuals and organizations.You'll learn how to apply a powerful creative-problem-solving technique called DESIGN THINKING to your business.The design thinking process will provide a blueprint for creating innovative products and services by helping your team Understand the needs and problems faced by your customers and clarify the true problems holding back your business5) Conflict Management in the WorkplaceConflict management: learn conflict resolution skills & effective listening, communication & problem solving techniquesNot all conflict is inherently bad—in fact it can be both healthy and beneficial. When an effective system for managing differences of opinion is put into place, conflicts can be the source of tremendous growth and creativity. When the corporate environment is one of trust and openness, individuals see disagreements as an opportunity to find common ground and conflicts as a source of creative solutions.Since conflict is a normal part of business life, it is essential to develop the skills to be able to prevent and manage it. The best way to manage conflicts is to stay ahead of it by being prepared, having a clear process for handling conflict, and providing employees with the tools and skills needed to deal with conflict.6) Growth Mindset for Leadership and OrganizationsBecome a great leader, unlock employee potential & inspire a creative corporate culture by embracing a growth mindsetIt's not a person's talent that makes them successful—it's the belief that they can IMPROVE—and then the action they take to do so. What the most successful leaders have that others don't is a GROWTH MINDSET.They believe they, and everyone they work with, are capable of improving.This course was created to help you identify the differences between a fixed mindset leader and a growth mindset leader so that you can become the latter.you'll learn how growth mindset organizations operate differently, why they outperform and outlast fixed mindset organizations, and how you can take make these changes in your organization.
Who this course is for
Life coaches working with clients who want to enhance their careers through learning soft skills
Life coaches working with clients who want to develop communication skills and conflict resolution
Executive coaches, corporate coaches or leaders who want to teach soft skills to their clients or employees
Anyone who wants to expand their career and leadership opportunities through soft skills

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