Strategic Outsourcing For Business





How to outsource, Online outsourcing, Business process outsourcing, How to outsource customer service etc.

What you'll learn
Online outsourcing
Business process outsourcing
How to outsource
How to outsource customer service
Variations of outsourcing
Practices of outsourcing
Legal outsourcing
Requirements
Desire to learn more about outsourcing
No special requirement
Description
Outsourcing task is one of the strategies that companies can use to keep costs of essential functions as low as possible. when the right outsourcing partners are chosen the end result is that those tasks are performed efficiently and the business benefits from the expertise of those partners. Choosing the right partners requires understanding what needs the outsourcing will meet how the partners go about accomplishing those tasks and determining if those policies and procedures are in harmony with the corporate culture in your company. Figure out which tasks could be outsourced and save the company money. Identifying what tasks to outsource as well as the outsourcing benefits the company will reap set the stage for finding the right outsourcing partners. There are a variety of reasons to outsource including cost savings a lack of in-house skills shorter-duration tasks or projects and expansion into new market. Outsourcing can be useful for one-time needs such as the creation of a logo. The best tasks to outsource are those that require specialized equipment or skills sets that your company or your employees do not possess. For example you may need an experienced website designer to update your website but do not do so frequently enough to hire a full-time web developer. Alternatively you may want to outsource repetitive tasks like data entry or shipping products that require infrastructure and simple training to complete. Many companies find that outsourcing payroll task helps to reduce accounting expenses significantly.
Overview
Section 1: Introduction
Lecture 1 Introduction
Lecture 2 What is outsourcing
Lecture 3 History of outsourcing
Lecture 4 Variations of outsourcing
Lecture 5 Implications of outsourcing
Lecture 6 Issues of outsourcing
Lecture 7 Practices of outsourcing
Lecture 8 Examples of outsourcing
Section 2: How To Outsource
Lecture 9 Determining which tasks to outsource
Lecture 10 Locating an outsourcing partners
Lecture 11 Working with an outsourcing partners
Section 3: How To Outsource Customer Service
Lecture 12 Understanding the general steps in outsourcing customer service training
Lecture 13 Outsourcing customer service training
Lecture 14 Outsourcing customer service representative
Lecture 15 Outsourcing customer call center
Section 4: Business Process Outsourcing
Lecture 16 Introduction
Lecture 17 Benefits of BPO
Lecture 18 Threats of BPO
Lecture 19 Industry size
Section 5: Online Outsourcing
Lecture 20 Internet - based outsourcing
Lecture 21 Benefits of online outsourcing
Lecture 22 Backsourcing
Section 6: Conclusion
Lecture 23 Legal outsourcing
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