An introduction to the process and skills of performance coaching
What you'll learn
Define coaching and explain why it is important
Explain and use the GROW model as a coaching process
Identify and use essential coaching skills
Apply an understanding of motivation theory when coaching
Explain the value of and use self-coaching
Requirements
No previous experience required - just bring a desire to learn and practice. During the course you will be asked to complete some coaching conversations, you will need to identify people who would be willing to be coached by you. If you are also able to have someone observe your coaching that will be fantastic but will not prevent you from completing the course if this is not possible.
Description
This course is an introduction to the process and skills of performance coaching. It is primarily aimed at new managers, supervisors, and team leaders. It has been designed for people who are unable to attend a face-to-face programme but wish to learn the basics of coaching so they can introduce it into their day-to-day practice at work.Whilst this course will cover the fundamentals of coaching, to become a good coach you will need to practice. At points throughout the course you will be prompted to take a break from the programme and practice what you have learnt.If you are able to get someone to observe your coaching practice, that will be great (an observation form to help with this is included in the course).If you are unable to do this, then we encourage self-reflection following a coaching session (a self-reflection form is also included in the course).The course will cover the following:What coaching is and what it isn'tThe skills of a coach, with a particular focus on questioning and listeningUnderstanding motivation and how this can help the coachThe importance of self-coaching and how to self-coachWhere to go next in your coaching journey
Overview
Section 1: Introduction
Lecture 1 Introduction and objectives
Lecture 2 Coaching in the 21st Century & The Emerging Role of the Manager
Section 2: What is coaching all about?
Lecture 3 Introduction and objectives
Lecture 4 What is coaching?
Lecture 5 Coaching, training, and mentoring
Lecture 6 Styles of Interaction
Lecture 7 The purpose and nature of coaching
Lecture 8 The Three Pillars of Coaching
Lecture 9 The Cycle of Change
Lecture 10 Coaching: style and process
Lecture 11 The GROW Model
Section 3: Coaching Skills
Lecture 12 Objectives for Section 3: Coaching Skills
Lecture 13 What makes a good coach?
Lecture 14 Effective questioning
Lecture 15 Open and closed questions
Lecture 16 GROW questions
Lecture 17 Quiz Time
Lecture 18 Effective Listening
Lecture 19 Levels of Listening
Lecture 20 Levels of Listening continued
Lecture 21 Time to Practice!
Section 4: Understanding Motivation
Lecture 22 Objectives for Section 4: Understanding Motivation
Lecture 23 Understanding Motivation
Lecture 24 Motivation and us
Lecture 25 Understanding Motivation - video
Lecture 26 Applying McClelland's Theory
Lecture 27 Motivation and the Coach
Lecture 28 Time to Practice!
Section 5: Self-coaching
Lecture 29 Objectives for Section 5: Self-coaching
Lecture 30 Everything you wanted to know about self-coaching but were afraid to ask...
Lecture 31 Self-coaching
Lecture 32 How's My Coaching?
Lecture 33 Time to Practice!
Section 6: Next Steps
Lecture 34 Objectives for Section 6: Next Steps
Lecture 35 Bonus Lesson: Next Steps
New and aspiring managers and team leaders/supervisors who want to begin coaching at work.

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