Certification in Mastering the 7 Cs of Effective Workplace Communication
What you'll learn
Master Clear and Concise Communication Techniques
Apply the 7 Cs to Enhance Workplace Communication
Overcome Communication Barriers
Utilize Digital Communication Best Practices
Requirements
Basic Computer Literacy
Access to a Computer and Internet Connection
Willingness to Learn and Engage
Basic Understanding of English
Ability to Allocate Time for Study
Description
In today's dynamic workplace, effective communication is essential for organizational success. Our "Certification in Mastering the 7 Cs of Effective Workplace Communication" equips professionals with the skills to communicate, concisely, concretely, correctly, coherently, completely, and courteously.Module 1 delves into the definition, importance, types, and process of communication, along with key communication models.Module 2 provides an overview of the 7 Cs, emphasizing their interrelationship and application in workplace scenarios.Module 3 focuses on techniques for clear communication, avoiding jargon, and role-playing for clarity.Module 4 emphasizes the importance of conciseness, offering strategies for eliminating redundancy and practical applications in emails and meetings.Module 5 covers ensuring specificity, using concrete facts, and developing concrete statements.Module 6 highlights accuracy, editing techniques, and correcting common workplace document mistakes.Module 7 addresses logical flow, consistent tone, and practical exercises for coherence.Module 8 ensures completeness, anticipating audience questions, and interactive activities for enhancing messages.Module 9 focuses on politeness, cultural sensitivity, delivering constructive feedback, and role-playing courtesy.Module 10 includes case studies, analyzing communication examples, and identifying effective strategies.Module 11 tackles overcoming communication barriers through active listening and empathy.Module 12 outlines digital communication best practices for email, virtual meetings, and social media, supported by real-world examples.This comprehensive course empowers professionals to master effective communication for enhanced workplace collaboration and success.
Overview
Section 1: Introduction To Organization and Course
Lecture 1 Introduction
Section 2: Introduction to Lecture
Lecture 2 Introdution
Section 3: Module1:What is Communication
Lecture 3 M1S1 Definition and Importance of Communication
Lecture 4 M1S2 Types of Communication
Lecture 5 M1S3 Communication Process
Lecture 6 M1S4 Communication Models
Section 4: Module 2 : 7 Cs of Effective Workplace Communication
Lecture 7 7Cs
Section 5: Module 3 Clear
Lecture 8 Clear
Section 6: Module 4 Conciseness
Lecture 9 Conciseness
Section 7: Module 5: Concreteness
Lecture 10 Concreteness
Section 8: Module 6: Correctness
Lecture 11 Correctness
Section 9: Module 7: Coherence
Lecture 12 Coherence
Section 10: Module 8: Completeness
Lecture 13 Completeness
Section 11: Module 9: Courtesy
Lecture 14 Courtesy
Section 12: Module 10: Case Studies
Lecture 15 Case Studies
Section 13: Module 11: Overcoming Communication Barriers
Lecture 16 Recognizing and Overcoming Common Boundaries to Compelling Communication
Section 14: Module 12: Digital Communication Best Practices
Lecture 17 Mastering Computerized Communication: Best Practices for Proficient Success
Section 15: Certificate of Completion
Lecture 18 Certificate
students and recent graduates,Mid-Level Managers and Team Leader,Human Resources Professionals:,Corporate Trainers and Educators:,Business Professionals:,Customer Service Representatives

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