How to resolve a conflict at work, How to handle group conflict, How to deal with conflict etc.
What you'll learn
How to resolve conflict
How to deal with conflict
How to handle group conflict
How to resolve a conflict at work
Tips and strategies for conflict management
conflict escalation
Requirements
Desire to learn more about conflict
No special requirement
Description
Conflict management refers to the way that you handle disagreements. On any given day, you may have to deal with a dispute between you and another individual, your family members, or fellow employees. In knowing how to resolve a conflict is very important, know your own feelings, pay attention to your emotions and notice if you're starting to feel angry, sad or frustrated. by recognizing these feelings you can help make sure they don't take over and hurt your ability to resolve the conflict. Control your temper: while conflict often cause frustration, it is important to keep your anger at bay if you want to solve the problem. Emotional responses filled with yelling and screaming won't help resolve your conflict. This will just provoke the other person and cloud and your own critical thinking skills. Think before you speak. Insult or cruel statements won't solve anything, and you'll probably regret them later. Finding out the source of a conflict is the key to solving it. Workplace conflicts can seem very complicated when in reality, there are typical main causes. Think carefully about the situation to pinpoint the central issues at the heart of the conflict. Identifying the root cause will allow you to better articulate your concerns and focus perspective. After emotions run high and all logical arguments have blunted your ability to think clearly a little bit of humor can really ease tension between two people. Try a mildly self-deprecating joke to show the other person you're not so high and mighty. And remember to laugh with the other person not at them for best result.
Overview
Section 1: Introduction
Lecture 1 Introduction
Lecture 2 What is conflict management
Lecture 3 Tips and strategies for conflict management
Lecture 4 Conflict resolution
Lecture 5 Orientation to conflict
Lecture 6 International conflict management
Lecture 7 Application of conflict management
Lecture 8 Alternative dispute resolution
Lecture 9 Conflict escalation
Section 2: How To Resolve Conflict
Lecture 10 Remaining calm
Lecture 11 Understanding the conflict
Lecture 12 Resolving the conflict
Lecture 13 Avoiding conflict
Section 3: How To Deal With Conflict
Lecture 14 How do you handle conflict at work
Lecture 15 How do you manage employee conflict in the workplace
Lecture 16 How do you stay calm during a conflict
Lecture 17 What sort of body language should l use during a stressful conversation
Lecture 18 What skills do l need to resolve a conflict
Lecture 19 How do you deal with conflict in your relationship
Lecture 20 How do you reduce tension during a conflict
Section 4: How To Resolve A Conflict At Work
Lecture 21 Approaching the conflict
Lecture 22 Talking it over
Lecture 23 Creating solution
Section 5: How To handle Group Conflict
Lecture 24 Identifying the nature of the conflict
Lecture 25 Resolving the conflict
Lawyers, negotiators companies, governments, workers, managers, consultant, director, student etc.

https://rapidgator.net/file/3613fe437160e550052d29a79eae1537/Practical_Conflict_Management.part1.rar.html
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https://rapidgator.net/file/45bf8d40ed3c8e0cbcdb4def4e17bbaf/Practical_Conflict_Management.part3.rar.html