Without the right requirements it is impossible to build the right solution. Mastering the Requirements Process, Fourth Edition, gives you an industry-proven process for getting to the essence of the business problem and then writing unambiguous and testable requirements for its solution.

This fourth edition is an almost complete rewrite that brings requirements discovery into today's world–it is the book for today's business analyst. Product owners and project leaders will also find it valuable as it explains how to discover precisely what the customer needs and wants, and to do it effectively in any business or project environment.